Free Shipping Worldwide

Shipping Policy

DUE TO THE COVID 19 AND MANY OTHER EVENTS, WE ARE EXPERIENCING A DELAY COMPARED TO NORMAL SHIPPING TIMES. ESTIMATED INSURED DELIVERY WORLD WIDE CAN BE AROUND 30-50 DAYS OR MORE. FOR ANY QUESTIONS PLEASE EMAIL OUR SUPPORT TEAM: help@simpleselection.com.au


Your product is being sent straight from the manufacture saving on cost on your product but your items will take a little bit longer see estimates below.

You will be charged when your order and all payments are subject to verification and approval before shipping and may take several days to process. To help fight credit card fraud, orders with incorrect billing information or requiring additional verification may be delayed and/or cancelled.


Shipping Process
We require between 2-5 working days on average to fulfill your order and transport it to our carrier's sort facility. Some items may take longer especially around major holidays (up to 10 days), or if your order includes popular items experiencing stock availability issues.

Once your order has begun processing through our shipping department we are unable to make any changes (including address changes). We will only ship to the address provided at check-out.

We only ship during business days and do not ship on Saturdays, Sundays or holidays. Once your order has shipped, you will receive a Shipping Confirmation email.

For orders with multiple items, products may be shipped separately and received on different dates due to the difference in manufacturing partners’ locations.


Tracking
All orders are processed with tracking numbers. You will receive an email with the tracking number when you order is dispatched to the carrier's sort facility.

For some shipping companies, it can take several days for the tracking information to update in the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.


Deliveries
Shipping time varies by country or region. Specific delivery dates are not provided nor guaranteed. These are our estimates for your reference:



Location Estimated Shipping Time
Australia, New Zealand 12-28 Business days
United States 7-18 Business days
Canada, Europe 12-28 Business days
Mexico, Central America, South America 15-30 Business days
*Note: The days listed above are only estimates in business/working days and do not include our 2-5 day processing time.



While we will do all that we can to make sure you order is delivered on time, The Simple Selection cannot be held responsible for conditions beyond our control such as required postal or customs clearance procedures, holidays, severe weather, labor disputes, protests, etc. and these interruptions can cause delays beyond our original delivery estimates.
100% Satisfaction Guarantee

We want you to be completely satisfied with every purchase you make. If you are in any way dissatisfied with a product you ordered, we’ll exchange it, replace it or refund your money within 30 days of recieving your product. Simply email us the problem, and we’ll take care of you.